ChoreKey Support

Stuck on something?

Common questions are answered in the FAQ, including how to stop a child from turning off Screen Time access.

Email [email protected] and a real human will reply within a couple business days. No bots, no chat-loops, no “please rate your experience.”


Common questions

Why does ChoreKey need my location?

So restrictions only apply when your child is at home. The moment they leave the home geofence, the lock lifts automatically, no parent action needed. The home location stays on the device.

What happens if they leave home before chores are done?

The lock lifts. ChoreKey isn’t about punishing your child when they’re out with friends. It’s about making home time productive. When they come back home, the lock re-applies until chores are approved.

Can my child still call me when locked?

Yes. On iPhone, Phone and FaceTime always work; Messages and Maps are blocked only if you chose to lock them. On Android, phone calls, Messages, Maps, the camera, the emergency dialer, and Settings can never be locked. Calls home always work.

Does ChoreKey send my data to a server?

The ChoreKey app runs entirely on the device by default, no servers, no accounts. If you use the parent app on your own iPhone and pair it with your child’s phone, chore data and approval photos sync through your own iCloud account so you can approve from your phone. We can’t see that data. From version 1.3.2, photos never leave your family’s devices and iCloud and are never sent to us. Versions 1.3.0 and 1.3.1 had an optional AI photo check that sent a photo to a server and to Anthropic. The service behind it is shut off once 1.3.2 is available. See the privacy policy for the full breakdown.

Can I use this with more than one child?

Yes. Add as many children as you want. Each child has their own list and status. With the parent app you can pair as many children’s phones as you need to one parent app.

I forgot my parent PIN.

Tap “Reset all data” in Settings (you’ll need to do this from the child-facing view via the gear icon → Cancel → long-press the icon). This wipes everything and lets you set a new PIN. We don’t store your PIN anywhere off-device, so this is the only recovery path.

What does ChoreKey cost?

On iPhone, ChoreKey starts with a 7-day free trial. After that it is $4.99 a month, $29.99 a year, or $39.99 once for lifetime. One plan includes everything, including approving from your own phone. Family Sharing works on all three plans, so a child in your Family Sharing group is covered by your plan. Billing is through Apple, and you can cancel any time in iPhone Settings. If the trial or plan ends, ChoreKey stops locking apps on your child’s phone. Nothing is deleted, and paying again starts it back up. If you bought ChoreKey+ before, you keep lifetime access at no charge. ChoreKey is free on Google Play for Android.